Fans on recent updates of USC Trojans Gameday may see a new login screen (below) when opening the app. This screen is NOT for your USC Ticket Office login — users may either tap Continue As Guest to proceed or sign up for an optional USC Trojans Gameday app account to save preferences.

Once users select their preferences in the following screens, they may proceed through the app to resume the mobile ticketing process and should not expect to see the app login screen in their next session.

Users will be prompted to enter their USC Ticket Office account in the screen below after selecting "Manage My Account". Please email GOSC@usc.edu if you need further assistance logging in on this page.

Each person entering the venue will need to present a ticket. You must transfer each member their ticket from the USC Trojans Gameday App app prior to your arrival.

We will offer assistance at our ticket service windows on Jefferson Blvd. and Figueroa St. starting two (2) hours before the event's start time.

Yes, you will have the ability to swipe through multiple tickets on your phone for scanning on behalf of your party. However, we recommend transferring a ticket to each person in case you wish to enter the arena at separate times.

A sender can only transfer an individual ticket to one email or mobile phone number. Recipient will have seven (7) days from when the transfer was initiated to accept the ticket. Once a ticket is accepted, the sender can no longer retrieve them or send them again.

The sender has the option to cancel a transfer before the transfer is completed. Once a transfer is completed, the recipient can then transfer a ticket to one email or mobile phone number. Each recipient has one opportunity to transfer.

If the tickets are not accepted seven (7) days after the transfer was initiated, they remain in the original ticketholder's account.

You can log into your account via your desktop or phone and transfer the tickets directly from your account. The barcodes on your tickets in your Mobile Wallet will disappear and the tickets will be nullified.

Scroll down to the bottom of your account via the USC Trojans Gameday App and you’ll reach the "Pending Transfers" area. Select the recipient’s name and select the “Cancel Transfer” button. You will then verify the cancellation on the following pop-up.

No. To reduce fraud and counterfeiting, screenshots of your mobile ticket or pictures of your barcode will not be valid for entry.

No. We recommend contacting the USC Ticket Office at (213) 740-4672 (GOSC) or ticketoffice.usc.edu to make arrangements as you will not be able to use the digital ticket option on game day without a smartphone.

Our venues are equipped with Wi-Fi services. However, to guarantee seamless entry, we recommend downloading your tickets prior to arriving at the venue. They can be saved directly to Apple Wallet or Google Pay Wallet.

No. A barcode transferred to paper is not accepted at the gate. Mobile tickets on a mobile device are the only acceptable tickets at the gate.

• Downloading the USC Trojans Gameday App is recommended to view and manage your tickets in one place.
   
• Mobile tickets may be used on any type of smartphone with a digital ticket viewer (such as Apple, Android, Windows, Blackberry, etc.).
   
• Wallet files may only be used on Apple iPhones with the Wallet app. Apple Wallet comes pre-installed as an App from Apple in operating system iOS 6. Wallet is only available on iPhone devices running iOS 6 or later. iPhone 5 comes with iOS 6 pre-installed, whereas iPhone 3GS devices or later can be upgraded to iOS 6.
   
• Please note: iPads DO NOT support Wallet regardless of iOS versions.

Season Ticket Holders will not receive an email with links to their season tickets. Please access your tickets through the USC Trojans Gameday app.

If you purchased single game or mini-plan tickets, please troubleshoot utilizing these following resources:

• Make sure you have used the correct email address.
   
• Check your junk mail folder.
   
• Make sure that your spam guard and junk mail settings allow you to receive emails with attachments.
   
• Be sure to add our email address, usc_ticket_office@usc.edu, to your list of trusted email addresses.
   
• Please allow at least one hour for your emails to arrive.
   

If you still haven't received your tickets, please contact the USC Ticket Office between the hours of 9 a.m. and 5 p.m. PST, Monday-Friday at (213) 740-4672 (GOSC) or by email GOSC@usc.edu.

Through the USC Trojans Gameday App, please select the “Tickets” button in the bottom navigation bar. Then, tap “Manage Tickets” on the following pop-up. From there you will select "Forgot Password" to reset your password to access your tickets.

Students may use their barcode in The Legion Pass app to gain entry into men's basketball, women's basketball, men's volleyball, women's volleyball and women's soccer home events.

For non-USC special events, students must purchase tickets through the USC Ticket Office and follow the standard mobile ticketing protocols listed above.

Resale tickets purchased on SeatGeek follow a separate ticketing process on its platform that can be used on game day.Fans who need non-emergency assistance may call 888-497-4335. Fans who require day-of-event assistance may call 888-982-0181 or visit the SeatGeek Help Center page for common questions and assistance.

Please note that verified resale tickets can only be purchased through SeatGeek, Galen Center's official secondary market partner. Galen Center is not recommend nor is liable for purchases made on any other resale provider.

For further assistance, please contact the USC Athletics Ticket Office between the hours of 9 a.m. and 5 p.m. PST, Monday-Friday at (213) 740-4672 (GOSC) or by email GOSC@usc.edu.